Dear Guests,

At Keutschacherhof Hotel, we prioritize the protection and privacy of your personal data. We are committed to complying with the General Data Protection Regulation (GDPR) and ensuring that your information is handled securely and responsibly. Below, we outline how we collect, use, and protect your data:

1. Collection and Use of Personal Data:

We collect personal data, including but not limited to, your name, contact information, and booking preferences, solely for legitimate reasons such as providing our services and sending you offers.
Your data is used to personalize your experience with us, manage reservations, process payments, and send relevant promotional offers and updates.

2. Consent and Withdrawal:

Your consent is paramount to us. You have the right to withdraw your consent for the processing of your personal data at any time. Please contact us if you wish to do so.
Withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.

3. Third-Party Sharing:

We may share your data with trusted third parties solely for the purposes mentioned above, such as our legitimate contractors for booking, city tax purposes, and issuing discount cards where applicable.
These third parties include Feratel, Woerthersee.com, Hugo Hotels, Booking.com, Keutschach am See Municipality, our GDPR compliant WordPress website, and our GDPR compliant Mailchimp informational and marketing tool.
We ensure that any third parties with whom we share your data adhere to GDPR standards and use your information only for the intended purposes.

4. Data Security:

We implement appropriate technical and organizational measures to safeguard your personal data against unauthorized access, disclosure, alteration, or destruction.
Your data is stored securely and access is restricted to authorized personnel only.

5. Data Retention:

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this privacy policy or as required by law.

6. Your Rights:

You have the right to erase your personal data held by us and also request restriction of processing and data portability.
If you have any questions or concerns regarding the processing of your personal data or wish to exercise your rights, please unsubscribe and/or please contact us.

By using our services and providing your personal data, you consent to the collection, use, and sharing of your information as described in this privacy policy. We reserve the right to update or modify this policy at any time. We encourage you to review this policy periodically for any changes.

Last updated: 15/02/2024

For any inquiries or requests regarding this privacy policy, please contact us at: booking@keutschacherhof.com